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Table 3 Applicability and missing values by CARE Measure items

From: Assessing the Consultation and Relational Empathy (CARE) Measure in sexual health nurses’ consultations

CARE Measure item Not Applicable responses (%) Missing values (%)
item 1 Making you feel at ease 0 (0) 0 (0)
item 2 Letting you tell your story 43 (4.6) 1 (0.1)
item 3 Really listening 8 (0.8) 1 (0.1)
item 4 Being interested in you as a whole person 10 (1.1) 1 (0.1)
item 5 Fully understand your concerns 26 (2.8) 0 (0)
item 6 Showing care and compassion 9 (1.0) 1 (0.1)
item 7 Being positive 7 (0.7) 1 (0.1)
item 8 Explain things clearly 4 (0.4) 0 (0)
item 9 Helping you to take control 58 (6.2) 1 (0.1)
item 10 Making a plan of action with you 73 (7.7) 3 (0.3)
Total 238 (2.6) 9 (0.1)